Shipping Policy

    • Shipping Policy

      This policy applies to all orders worldwide. By placing an order on our store, you agree to the terms outlined below.

      SHIPPING COSTS

      We offer FREE standard shipping on all orders, worldwide.

      ORDER PROCESSING & TRANSIT TIMES

      • Processing Time: Please allow 5–9 business days to process, prepare, and package your order.

      • Express Shipping: Once shipped, orders typically arrive within 7–14 business days, depending on your location and customs.

      • Orders are shipped via YunExpress and other reliable international carriers.

      • Split Shipments:
        We ship items as they become available. If your order contains both pre-order items and in-stock items, we will ship the available items first. This means you may receive your order in multiple packages delivered at different times.

      Note: Shipping time does not include the processing period. Delays may occur due to customs, holidays, or courier-related issues.

      PRE-ORDERS

      Items marked as Pre-Order are custom or reserved in advance and require additional fulfillment time.

      • Fulfillment Time: Pre-orders take 1 to 3 weeks to be fulfilled before entering the standard shipping and processing queue.

      • Once fulfilled, pre-orders are subject to the standard 5–9 business day processing time and 7–14 day shipping window.

      • Pre-orders are charged at the time of purchase and are non-cancellable once placed, as production starts immediately.

      If your pre-order has not shipped within 3 weeks, you may contact support@hypedept.us to request a full refund to your original payment method.

      Chargeback Notice: Filing a chargeback within the valid fulfillment window (1–3 weeks + processing/shipping) is considered a policy violation. We retain detailed order records and will dispute chargebacks with evidence of your policy agreement at checkout.